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Privacy Policy

All of Pain and Injury and its affiliates Health Plus Management Services and Musculoskeletal Resources comply with the Health Insurance and Portability and Accountability Act of 1996 (HIPAA). Pain and Injury Notice of Privacy Practice is located at https://painandinjury.com In the event that there is a conflict between this Website Privacy Policy and the Pain and injury Notice of Privacy Practices, the Notice of Privacy Practices will control.

Health Plus Management Services and Musculoskeletal Resources are committed to protecting your privacy. By using this site, you agree with the terms of the following privacy policy. Whenever you submit information on painandinjury.com, you consent to the collection, use, and disclosure of that information in accordance with this policy.

Given the emergence of new data protection laws like the European Union's General Data Protection Regulation (GDPR), we are committed to protecting user / visitor information. We will continue to strengthen our data security protections. We collect two types of information on painandinjury.com: Personal Identifying Information (PII) and General Statistical Information.

Personal Identifiable Information (PII)

Painandinjury.com collects information from its visitors by encouraging you send us an email or use our online contact form. Some of this information may be personally identifiable, such as your full name, address, email address, phone number, etc.

We never sell our mailing lists or share PII with third parties outside of our network of independently owned physician’s practices. **Please note that if you request an appointment, we will share your PII with the MSR-supported doctor in your area.

We engage in best practices to protect your PII from loss, misuse, and unauthorized access, disclosure, alteration, or destruction as it transmits from your computer to our site. However, please note that Internet transmission is never 100% secure or error-free. And emails are especially vulnerable, so please take special care when determining what PII is necessary when communicating via email.

Please also note that painandinjury.com contains links and references to other websites. Please be aware that we do not control these sites and our privacy policy is not relevant. We encourage you to refer to the privacy policy of a site before providing any PII.

General Statistical Information

When you visit painandinjury.com, we gather certain general information, such as number and frequency of visits to our website. We use and store this data only on an aggregate basis, in summary form, rather than on an individual basis. This data helps us to determine how and to what extent visitors view certain areas of our website. The stored General Statistical Information does not contain any PII about you or any of our other visitors.

As you navigate through painandinjury.com, we gather this General Statistical Information using various means, including Internet Protocol (IP) addresses, cookies, Internet tags, and navigational data collection.

An IP address is a number assigned to your computer by your Internet service provider so that you can access the Internet. It’s not considered PII because your specific IP address typically changes each time you access the Internet. We use this information to help diagnose server issues and report aggregate information such as geo location of visitors.

Cookies are bits of information that a website sends to your Web browser that helps the site remember information about you and your preferences.

Internet tags, are smaller than cookies and tell provide us with information such as your IP address and browser type. This helps us optimize the website experience for popular browsers, etc.

Navigational data helps us understand visitors’ paths through our site, as well as most popular areas. We use navigational data to improve the content of the site, as well its overall organization.

Workers’ Compensation

We may disclose your protected health information to comply with New York workers’ compensation laws other similar programs established by law.

Children

Painandinjury.com is not intended for children under the age of 13. We will not knowingly collect information from site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites.

Privacy Policy Changes

MSR reserves the right to revise our privacy policy by posting a new policy on painandinjury.com. Therefore, please refer to our privacy policy periodically, especially if you plan to submit any personally identifiable information.

Other Terms

Your use of this site is subject to our terms of use.

COMPLAINTS

If you believe these privacy rights have been violated, you may file a written complaint with Health Plus management at the address provided in the “Contact Information” section of this notice.

CONTACT INFORMATION

If you have any questions, comments, or concerns about our privacy policy or the information contained on painandinjury.com, please contact us:

Health Plus Management Services

1-800-949-6100 info @ msrphysicians.com

Last Updated: May 23, 2018